Answers to the most commonly asked questions right at your fingertips
WHAT DO I NEED TO DO TO MAKE A RESERVATION?
     It's easy to make a reservation. Call us at 435-259-6848, provide us with the dates you need and the type of accommodations you need. We'll set up a reservation for you and just wait for you to arrive. If you are making a reservation for your friend/family, please have their information ready (RV length, dates, address, number of guests, etc...).
 
DO YOU HAVE ANY RECYCLING OPTIONS FOR MY "TRASH"?
     Yes, we have two different locations within the park in which you can recycle paper, plastic and glass. In addition to recycling, we are making a transition to high efficiency bulbs within the park. We also encourage you to conserve power and water whenever you can. Thanks.
 
I'M ARRANGING A TRIP FOR A LARGE GROUP, WHAT DO YOU SUGGEST I DO?
     From our experience, group organizers would be wise to follow our advice: Make everyone responsible for their own reservations. While you might disagree, imagine trying to coordinate everyone's schedules and being financially responsible for all the deposits. Again, make everyone responsible for their own reservations.
 
 
WHY ARE THERE DIFFERENT CANCELLATION DATES?
     Moab is a destination location. People plan and book months in advance of their arrival date - especially for holidays and special events. Cancellations do occur and we use that time to re-book the sites. If you can't use the site, be considerate of those who might want to visit Moab and need your site.
 
WHAT SHOULD I DO WHEN I'M IN MOAB?
     When in Moab, the motto is "Do everything". There is so much here to see and do. Take out your 4WD vehicle and see the mild to wild trails. Enjoy the roads or trails by bike. If you want to get wet, talk to one of the river companies about taking a river trip. Don't forget about Arches National Park and Canyonlands National Park. If national parks aren't your cup of tea, try Dead Horse State Park. There is also rock-climbing, base jumping or sky diving. Are you ready for it?
 
 
WHY CAN'T I GET MY DEPOSIT BACK IF YOU REBOOK THE SITE I RESERVED?
     Upon reservation we clearly spell out our cancellation policy. Our cancellation policy applies to your reservation only and is not contingent on other guests' future reservations. Keep in mind that we’ve likely turned away potential guests to hold your reservation for you. We ask that you honor the agreement you made upon reservation in reference to the cancellation policy.
   
         
ARE YOU WITHIN WALKING DISTANCE TO ANYTHING?
     One of the greatest features of our park is that we are literally within walking distance to anything in town. Feel like shopping? You can walk to the shops. Feel like eating? You can walk to the restaurants. Feel like grocery shopping? You can walk and pick up your groceries. You don't have to worry about parking, traffic or paying for gas.
I KNOW YOU ARE IN TOWN, BUT IS THERE A NOISE ISSUE?
     We are located in town, but the layout of our park is unique. It is set back from the road and buffered by mature trees. As you get deeper into the park, the park widens and becomes a little oasis within town.
 
DO YOU OFFER LATE CHECK-OUTS?
     In consideration of the guests that are arriving after you we do not allow late check-outs.
 
   
SUBMIT A FAQ YOU'D LIKE TO SEE ADDED HERE
     Use this email link to submit a FAQ
 
   
WHAT TEMPERATURE IS YOUR POOL?
     The pool temperature depends partially on the ambient temperature. We also use a heater for when the outside temps are a bit cooler. We try to make it comfortable for everyone.      
 
   
I'M STAYING IN A CABIN, WHAT ITEMS DO I NEED TO BRING?
     Along with any fancy clothes you want to wear and your hygiene products, it is important to bring your pillow, sleeping bags or sheets and blankets. These are not included in the cabins. Be sure to pack your swimsuit and towels, too. If you have forgotten anything, the convenience store can provide you with those essentials.
 
   
WHERE CAN I GET A CHANNEL GUIDE FOR YOUR FREE CABLE TV?
     When you checked in to your site we provided a sitemap with the guide on the back. If you don't have your sitemap you can print this channel guide instead.
 
   

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